We typically deliver within 5-10 business days. Exceptions may apply on collaborations. For further details and fees, please visit the Shipping Policy.
You may return or exchange your item(s) within 30 days. Visit our Refund policy for details.
Our pieces are designed using standard sizing guidelines. To ensure a more comfortable and flattering fit, we advise selecting one size larger than your usual size. For some products, you can view specific measurements by clicking on the “Size Chart” located beneath the product price.
To preserve the quality of our garments, we highly advise washing them by hand. If you prefer using a washing machine, please select the delicate or hand-wash setting to help prevent shrinking or damage to our premium fabrics.
For best results, allow the items to air dry only.
Need Help Finding Something?
If you can't find exactly what you're looking for, our team is here to assist! Get in touch with our customer care team, and we’ll be happy to help you with any questions or special requests.
Contact us at : info@elanour.uk
It’s pretty decent overall.
Really happy with the quality. The fabric is thick and super warm.
I’ve worn them a few times already and they hold up great only wish the cushioning was just a bit softer, but overall very happy with them.
It’s really nice! I’ve already bought this same one in a few different colors, and the quality is always great for the price.
Really happy with this jacket overall. The material feels great and it keeps me warm without being too heavy. The fit is good and it looks exactly like the pictures.
The packaging was really nice and everything arrived in perfect condition. Shipping was super fast too, very happy with it.
nothing to complain about
The quality is really good , warm , and exactly what I expected.
I love the color of the cardigan, I’m really happy with it.
Chose according to the size chart, fits perfectly. Worth every penny,
Beautifull. Is my second one sweater and definetly not last one
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We offer shipping to all addresses within the UK, including England, Scotland, Wales, and Northern Ireland.
We are currently experiencing a very high order volume, all orders will be dispatched within 24-48 hours, and shipping will take around 5-10 business days depending on your location.
Delivery details will be provided during checkout & in your confirmation email.
You have 30 days from the date of delivery to request a return. Questions? Contact us at info@elanour.uk or check our return policy.
You can contact us through our contact page! We will be happy to assist you.
